Mile End: Yes, both linen and towels are provided in all rooms on the Mile End site.

Bed linen and towels are changed once a week for guests staying 7 nights or more. 

Breakfast is served in the Curve restaurant at Mile End from 07:30hrs - 10:00hrs Monday - Friday, 08:00hrs - 10:00hrs Saturday - Sunday.

After collecting your breakfast, please provide your name to the cashier.  

Your room will be available to check into from 14:00 hrs and check out is by 10:00 hrs on your day of departure. 

Early arrival access is subject to availability, please enquire with the team before to check this. 

** Please note that photo ID is required when checking in, so please ensure that it is readily available when you arrive. ** 

QMUL buildings are compliant under the Equalities Act. Should you have guests with specific requirements please let the Sales team know so they can ensure the facilities are suitable / advise you of specific details.

Emergency dental facilities are located at the Royal London Hospital.

A microwave, a kettle and a toaster are available to use in the kitchen. Please note we do not provide crockery, cutlery or utensils - you would need to provide these yourself.

If you are staying at the Mile End campus, local information can be found at Reception in the Student Village. Tourist information is available on the Visit London website or in our 'Things to do in London section'.

We are able to offer luggage storage for our guests at our Residence Reception, subject to availability. 

You can sign up to our Stay QM mailing list by visiting Mailchimp who manage our list.

We would expect to send emails out to this list with the following frequency and schedule:

News: once every 13 weeks
Special Offers: once every 6-8 weeks

Parking is extremely limited on campus and you are therefore advised to take public transport to reach QMUL. Limited parking is available at weekends only. Details of public parking in the vicinity can be found on the London Borough of Tower Hamlets website.

A post box is located on campus outside the Joseph Priestley building (no. 41 on our Campus Map - Mile End [PDF 946KB]).

We regret that QMUL is unable to accept any postal deliveries.

We are committed to providing a high quality service to all our guests. When something goes wrong we would like to hear from you; this will help us improve our standards. If you have any concerns about your stay with us, please refer to the RESIDENTIAL GUEST COMPLAINTS PROCEDURE [PDF 153KB] which gives details of how to formalise your concerns.

You can click on the links below to view the Terms and Conditions for group and individual guests at Stay QM. Note, from the 16th May 2018, the separate T&C have been merged into one document.

Stay QM Terms & Conditions [PDF 173KB]

Some of our favourite things to visit/do in the area:

• Spitalfields
• Columbia Road Flower Market
• Bow Wharf
• Dennis Severs' House
• The Regent's Canal
• Mile End Park
• Victoria Park
• Canary Wharf
• Brick Lane

Also take a look at our 'Things to do in London section' to discover all the attractions that the Capital has to offer!

WiFi is available free of charge at Stay QM. Please select the 'QM-Events' network. You will be prompted to enter a password which will be available from Reception at Mile End or the Site Manager's Office if you are staying at Whitechapel.

Please note that the password changes every Wednesday at 10am.